Services

IT and POS Services

Family-Owned  |  In Business Since 1978  |  100% Customer Satisfaction

Family Owned
In Business Since 1978
100% Customer Satisfaction

Contact Us

Count on Us for Exceptional IT and POS Services

Read through the information below to get a better understanding of all of the areas where Criner-Daniels & Associates can help you and your business or organization. We are highly trained and use state-of-the-art techniques to serve everyone from school districts to our own government offices right here in Houston, TX. Contact us today for more details or to discuss your needs. Same-day or walk-in appointments are available.

Explore Our Services

Computer Hardware Sales and Leasing
Criner-Daniels & Associates offers our small-to-medium sized businesses and government agencies targeted, innovative product offerings specifically geared to their business. Whatever a customer's specific needs, we can arrange an appropriate financing package* that will make the most of the available budget dollars in order to help manage equipment acquisitions effectively.

Hardware Maintenance
We have designed a maintenance program for a major engineering firm resulting in greater flexibility and cost savings for over 700 personal computers used in the nation's space program.

Consulting Services
We have conducted an evaluation of the existing computer environment / departments and provided recommendations for optimization and enhancement for a Southwestern College and school districts in Texas and Missouri.

We have also conducted surveys for management and use requirements from all departments within a large pipeline company to assist Purchasing / Procurement in automating their processes for securing and evaluating needed services.

We have also provided retainer services in all aspects of data processing for small companies without sufficient data processing staff.

Project Management
Criner-Daniels & Associates has provided Project Management support to a State of Texas agency in their technical support of 56 school districts, 52,000 teachers, 3,000 school administrators, and 760,000 students. Thirteen (13) school districts have moved to the client-server environment during an 18-month period. We are assisting another school district to move to the client-server environments as well. Our experiences have run the gambit from the installation of hardware and software at the campus level to the evaluation of a total District computer environment.

Capacity Planning and Performance
Our services include: the definition of the assumptions underlying the upgrade, replacement, performance, and life of the existing computer processor, planning and information gathering, capacity model construction, capacity model calibration, capacity forecasting, and the reporting of results and recommendations for local, state and federal governments, as well as the education, aerospace, and oil and gas industries.

Local Area Network and Wide Area Network
We have provided design through installation support for LAN and WAN networks and the integration of them into an overall information system architecture. This support has been provided to school districts and private industries.
 
Software Development
We undertook and completed a project related to the analysis, design, and development of a Mainframe-to-PC program to calculate the average cost of a commodity, evaluate current and future effects to this cost based on forecasted costs and volumes, and provide a model for forecasted costs and volumes, and a model for optimizing these costs based on test cases making use of varying costs and volumes. The project, which was completed in 1985 for a $12 Billion Houston-based oil and gas company, has been used continuously with dramatic increases in speed and accuracy over their previous system.

Another project related to the analysis, design, and development of an automated process for purchase requisitions, leading to the generation of a purchase order and the capture of archival information on commodities, pricing, vendors, receiving, and buyer information, was also completed.

Contract Programmers
Our team was also involved in the design, development, and maintenance of computer programs and systems for some Texas State agencies and major corporations that resulted in great flexibility and cost savings in both the mainframe and personal computer areas.

User Documentation and Tech-Writing
We have developed manuals to meet the training needs of various customers.
  • Training manual for a chemical manufacturer designed in a modular format for use in three separate courses
  • Manual developed in customer's specified word-processing format and delivered with diskettes allowing easy future updates by the customer
User manuals and operations guides are an integral part of all CRINER-DANIELS' software development projects and are uniquely designed for each project.

Training
Our team also came up with various training-related programs, including the design and delivery of a complete curriculum for IMB's MVS / SP and MVS / XA Operating Systems for a Houston-based oil company. The seven-week curriculum has been delivered six times in the past two years with extremely high student evaluations.

Another project was related to the design and delivery of a career-retaining program for a major aerospace manufacturer. A total of 265 courses were taught across the country for over twenty-eight months. The program was rated "outstanding" with a "high rate of return on the training investment".

A third project involved the design of a "substitute teacher" program aimed at delivering 219 days of data processing training utilizing customer-developed courseware and facilities.

Courseware Development

We also designed, developed, and delivered a course to teach laboratory technicians how to process sample data into computerized reports available to management.  The documentation included a complete user manual for the customer-developed software program along with the course handout and instructor materials.

Our team also designed a training program for Human Resource professionals on planning and conducting effective meetings that resulted in savings in both time management and labor costs. It also led to increased efficiency in the proposal preparation process.

Website Development
Criner-Daniels & Associates has a full internet web design service, which includes the initial design of a home page and additional pages and consultation support on the selection of internet providers and ISPs. We have advertising design capabilities that help to enhance your website as an advertisement.
Call 713-705-4679
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